This is the time of year we spend in evaluation and planning. Part of the evaluation process is looking at the core scores and determining which managers are managing or not managing. During this year’s analysis we broke our managers into five categories.
Even though the results are in, we decided to interview a cross-section of these managers as if they were new employees. We are asking these questions. “In the last 90 days, tell us about your worst day at work.” “What made it so tough?” Here’s how the majority of each group answered.
• The terrible discuss a system breakdown or a failure of leadership.
• The average say they can’t really think of anything or comment on not having enough hours in the day.
• The above average usually speak of some customer service challenge.
• The good will say they need to delegate more.
• The remarkable give a specific example of something they do not like about their job!
What does this mean?
It means that you cannot be a remarkable manager unless you understand your own talents, strengths and weaknesses! Every great manager understands that they are not Superman or Wonder Woman. They understand that they need complementary partners, great leaders and a variety of natural abilities on their team!