We couldn’t begin to tell you how many times over the years we’ve heard leaders, managers and employees say these words… “It’s different here”. It’s the universal excuse for not being remarkable and not implementing an advocate culture. When leaders and managers buy into this excuse (and most do) their level of employee engagement never exceeds 30% to 40% and their organization never becomes great. Here’s what we typically hear as to why “it’s different here”.
- Our customers are unique here
- Our market is too small
- Our market is too competitive
- Our employees aren’t able
- We need more product training
The list goes on and on. Take one minute to watch a one of our favorite authors and researchers, Jim Collins, explain that greatness is not a function of circumstance. Click the link below.